Privacy Policy

Privacy Policy – Oasis Garden

Effective Date: December 29, 2025

Oasis Garden (“Oasis Garden,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit OasisGardenATL.com (the “Site”), make reservations through Toast and OpenTable, opt into SMS marketing, interact with our advertising/analytics tools (including Meta Pixel and Google Ads conversion tracking), or apply for jobs through our Site.

By using the Site, you agree to the practices described in this Privacy Policy.

1) Information We Collect

A. Information you provide directly

We may collect information you choose to provide, including:

• Contact information: name, email address, phone number
• Reservation-related information: date/time, party size, preferences, special requests, and reservation notes (if submitted to us directly)
• Marketing opt-in information: email address, phone number, and communication preferences (email/SMS)
• Messages and inquiries: information you submit through web forms, email, or other contact methods
• Job application information: resume/CV, work history, education, references, availability, and other details you provide during the application process

B. Information collected automatically (cookies, pixels, tags)

When you use the Site, we (and our partners) may automatically collect certain information, such as:

• Identifiers and device data: IP address, device type, browser type, operating system, device identifiers
• Usage data: pages viewed, links clicked, time spent, referring/exit pages, and interactions with Site features
• Approximate location: inferred from IP address
  This data may be collected using cookies, pixels, tags, and similar technologies.

C. Information from third parties

We may receive information from third parties such as:

• Reservation platforms (including Toast and OpenTable) in connection with reservations you make through those services
• Marketing providers (email/SMS platforms) regarding subscription status and engagement
• Advertising/analytics providers (such as Meta and Google) regarding ad and conversion measurement (often aggregated and/or event-based)

2) How We Use Your Information

We use information for the following business purposes:

• To operate and maintain the Site
• To respond to inquiries and provide guest support
• To facilitate and manage reservations and guest requests (including through Toast and OpenTable)
• To send transactional/operational communications (e.g., confirmations, changes, important service updates)
• To send marketing communications by email and/or SMS when you opt in
• To analyze Site performance and improve content, navigation, and guest experience
• To measure and optimize advertising performance and conversions
• To process job applications and manage recruitment workflows
• To prevent fraud, protect security, and enforce our policies
• To comply with legal obligations and protect our rights

3) Reservations Through Toast and OpenTable

If you make a reservation through Toast or OpenTable:

• Your reservation is handled under the terms and privacy policies of those platforms, in addition to this Privacy Policy.
• We may receive reservation details such as your name, contact information, party size, reservation time, and notes/preferences as needed to fulfill your reservation and provide service.

4) SMS Marketing (Text Messages)

If you opt in to receive SMS/text messages from Oasis Garden:

• You consent to receive recurring marketing and/or informational texts at the number provided.
• Message and data rates may apply.
• Message frequency varies.
• You can opt out at any time by replying STOP.
• For help, reply HELP (or follow the instructions in the message).

We may use third-party SMS providers to deliver messages and measure engagement (e.g., delivery status and interactions).

5) Meta Pixel, Google Ads, and Conversion Tracking

We use tracking technologies such as Meta Pixel and Google Ads conversion tracking to:

• Understand how visitors use the Site
• Measure conversions (such as form submissions, clicks, or reservation link-outs)
• Evaluate and improve marketing performance
• Build and measure audiences for advertising (where enabled)

These technologies may collect data such as IP address, device/browser information, pages visited, and actions taken on the Site. Meta and Google may process this information in accordance with their own policies.

6) Cookies and Your Choices

You can manage cookies and similar technologies through:

• Your browser settings (block/delete cookies)
• Any cookie consent banner/preference tool available on the Site (if enabled)

Disabling cookies may affect Site functionality and performance. You may also be able to limit certain ad personalization settings directly through Meta and Google account settings.

7) How We Share Information

We may share information in the following circumstances:

A. Service Providers

We share information with vendors that help us operate our business and Site (e.g., web hosting, analytics, reservation integrations, email/SMS providers, recruiting tools). They may use information only as needed to provide services to us.

B. Reservation Platforms

If you choose to use Toast or OpenTable, your information is also processed by those providers under their terms and policies.

C. Advertising and Analytics Partners

We may share certain identifiers and usage data through cookies/pixels with partners like Meta and Google for measurement, analytics, and advertising optimization.

D. Legal, Safety, and Rights Protection

We may disclose information to comply with law, respond to lawful requests, protect safety, investigate fraud, or enforce our rights.

E. Business Transfers

If Oasis Garden is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

We do not sell personal information in the traditional sense. Some privacy laws define “sale” or “sharing” broadly to include certain advertising technologies.

8) Job Applicants

If you apply for a job through the Site:

• We use applicant information to evaluate your application, communicate with you, conduct interviews, and manage hiring decisions.
• We may retain applicant information for a reasonable period for recruiting, compliance, and recordkeeping purposes.

9) Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including operational needs, legal compliance, dispute resolution, and enforcing agreements.

10) Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no website or transmission is completely secure, and we cannot guarantee absolute security.

11) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can address it.

12) Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information, and you may have rights to opt out of certain advertising-related processing.

You can exercise choices by:

• Unsubscribing from email marketing using the link in emails
• Opting out of SMS by replying STOP
• Managing cookies via browser settings or the Site’s cookie preference tool (if enabled)
• Contacting us using the information below

13) Sensitive Information – Do Not Submit

Please do not submit sensitive personal information through Site forms or job applications unless explicitly requested, including:

• Social Security numbers, driver’s license numbers, passport numbers
• Bank account or payment card details (unless processed through a secure payment provider for a specific transaction)
• Medical information or detailed health records
• Passwords to personal accounts

14) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent version. Your continued use of the Site after changes means you accept the updated Privacy Policy.

15) Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact:

Oasis Garden

Email: connect@oasisgardenatl.com

Website: OasisGardenATL.com